Privacy Policy

This Privacy policy was reviewed on July 16, 2025. 

 

Thank you for visiting ChronicLungDiseases.com website, owned by RESPIPLUSTM. This website is designed to provide comprehensive information and support for individuals with chronic lung conditions. Its goal is to educate patients about various chronic lung diseases, including their symptoms, management strategies, and treatment options. The site aims to empower individuals with the knowledge and resources needed to effectively manage their conditions and improve their quality of life. RESPIPLUS recognizes that it is critical for individuals to be confident that their privacy is protected when they visit our websites. 

 

  1. Commitment to Privacy of Personal Information 

RESPIPLUSTM is committed to protecting the privacy individuals who use its services. This Personal Information Protection Policy (the “Policy“) describes the policies and practices of RESPIPLUS with respect to the collection, use and disclosure of personal information. RESPIPLUS collects, uses and discloses personal information only with the consent of the individual, except as otherwise permitted or required by law. The Policy may be updated from time to time, with updates approved to reflect developments in practices, new technology or the law. Updates will be made available in the same ways as the Policy. RESPIPLUS collection, use and disclosure of personal information will be governed by the version of this Policy in effect at the time. Our commitment is to ensure the conformity of our websites with Law 25 in Quebec, Canada. This implies compliance with GDPR and PIPEDA.  

 

  1. Personal Information 

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This Policy applies to personal information of visitors to the website ChronicLungDiseases.com (the “Website”).  

 

RESPIPLUS collects personal information about you when you provide that information voluntarily by sending us an e-mail or by initiating an online interaction, such as creating an account, completing a registration, contact us, or order form. 

 

As noted above, RESPIPLUS does not collect any personal information about you during your visit to this website, unless you provide that information voluntarily by sending an e-mail or initiating an online transaction such as account creation, registering to the newsletter, answering a survey, registration, or order form. You may choose not to send us an e-mail, respond to a survey or complete an order form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not prevent you from requesting services or products from RESPIPLUS by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading most publicly available information. 

 

RESPIPLUS uses personal information only with the consent of the individual, except as otherwise permitted or required by law. All registration information is submitted to us on a voluntary basis. RESPIPLUS does not knowingly collect personal information from children or create profiles of children through this website. People are cautioned that the collection of personal information provided by any individual in an email or through an online transaction will be treated the same as information given by an adult. 

 

2a. Information Collected When You Email us or Complete the Contact Form 

If during your visit to this website you send an email to RESPIPLUS, your name, e-mail address and the contents of your email will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.  

 

2b. Information collected when you register for our Newsletter: When you register for our newsletter, RESPIPLUS collects and uses personal information, specifically your name and e-mail address, IP address, and whether you identify as a patient, healthcare professional or other type professional. 

 

2c. When you complete a survey: We may collect personal information when we conduct surveys, for example to obtain your opinion on the quality of our services. Each survey is different. If we ask you to participate in a survey, we will inform you of the technology used, the personal information that will be collected, the purposes for which it will be collected, and ways to limit the collection. Of course, you are free to accept or decline a survey. 

 

2d. When you create an account on our Website: When you create an account on our website, we need to collect specific personal information to provide you with a tailored experience. This includes your name, email address, whether you identify as a professional or other, and if applicable, the type of professional you are. This information allows us to customize the content and services we offer to better meet your needs and preferences. 

 

  1. Cookies Policy

This website uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser. You can change your consent to cookie usage at any time. We also use cookies to collect data for the purpose of personalizing and measuring the effectiveness of our advertising.  

 

Types of cookies: 

  • Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.  
  • Performance cookies are used to see how visitors use the website, e.g. analytics cookies. Those cookies cannot be used to directly identify a certain visitor. 
  • Targeting cookies are used to identify visitors between different websites, e.g. content partners, banner networks. Those cookies help us build a profile of your interests.  
  • Functionality cookies are used to remember visitor information on the website, e.g. language, time-zone, enhanced content.  
  • Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.  

 

This information that is collected automatically is used to improve this website’s content and to help RESPIPLUS understand how people are using this website. This information is collected for statistical analysis, to determine what information is of most and of least interest to our visitors, and to identify system performance or problem areas. The information is not collected for commercial marketing purposes and RESPIPLUS does not sell or distribute the information collected from the website for commercial marketing purposes. 

 

  1. Accountability

RESPIPLUS is responsible for all personal information under its custody or control. The Executive Director of RESPIPLUS has been appointed as Personal Data Protection Officer for RESPIPLUS. The Personal Data Protection Officer may delegate day-to-day responsibility for administration of this Policy to other employees but the Personal data Protection Officer remains accountable for RESPIPLUS handling of personal information. The Personal data protection Officer may be contacted at pr*****@*******us.com. 

 

  1. Purposes for Collecting, Using and Disclosing Personal Information

We collect information to find out which pages in the Website people visited, and how often and how long they stayed. In addition, we may use demographic data combined with information you provide and use this aggregate information to better design our Website and to improve our educational materials. We may share this aggregate non-nominative information with our advertisers, licensees, and/or other business partners with whom we link. We do not sell, barter, trade or give away your personally identifiable information to any third parties. 

 

5a. When you e-mail us or complete the Contact Us form: Your name, e-mail address and the information contained in your e-mail or contact form will be used to respond to you, to address issues you identify, to address your questions, and to provide you with the assistance you need. We may forward your e-mail to another agency for appropriate action. Your e-mail address is not collected for commercial marketing purposes and RESPIPLUS does not sell or distribute your e-mail address for any purposes. 

 

5b. When you register for our Newsletter: When you register for our newsletter, RESPIPLUS collects and uses personal information, specifically your name and e-mail address. This information is used to send you updates about our educational materials, products, and services. By subscribing to our newsletter, you consent to receive regular communications that keep you informed about the latest developments in respiratory education and resources. You can opt-out at any time by following the unsubscribe instructions included in each email. 

 

5c. When you complete a survey: We may collect personal information when we conduct surveys, for example to obtain your opinion on the quality of our services. Each survey is different. If we ask you to participate in a survey, we will inform you of the technology used, the personal information that will be collected, the purposes for which it will be collected, and ways to limit the collection. Of course, you are free to accept or decline a survey. 

 

5d. When you create an Account on our Website: When you create an account on our website, we need to collect specific personal information to provide you with a tailored experience. This includes your name, email address, whether you identify as a professional or other, and if applicable, the type of professional you are. This information allows us to customize the content and services we offer to better meet your needs and preferences. 

 

  1. Disclosure of personal information

Other than as outlined here, and as permitted or required by law, RESPIPLUS does not disclose personal information unless it has obtained the individual’s consent. We may disclose your personal information to other persons or organizations if this is necessary to achieve the purposes described in this policy or if we are permitted to do so by law. We usually keep your personal information in Quebec. However, we may sometimes disclose your personal information in another province of Canada, or servers in another country. 

 

Before we disclose your personal information, we take steps to protect it. We will consider all factors that may have an impact on your privacy and assess whether the information will be adequately protected. We also sign a contract or agreement that includes appropriate security measures for the information disclosed. 

 

  1. Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence. RESPIPLUS uses personal information only with the consent of the individual, except as otherwise permitted or required by law. All registration information is submitted to us on a voluntary basis. We provide you a way to unsubscribe: If you no longer wish to receive notices about our updates and promotional communications, you may opt-out of receiving them by modifying the preferences. 

 

  1. Website

RESPIPLUS provides information via its Website. By using the Website, users agree that information may be collected, used and disclosed in accordance with this Policy. The Website contains links to other third-party websites, such as those of RESPIPLUS affiliates. These links are provided for the convenience of users. RESPIPLUS has no responsibility or liability for, or control over, those websites or their collection, use and disclosure of an individual’s personal information. 

 

  1. Accuracy

RESPIPLUS seeks to ensure that the personal information it uses is accurate and up to date. Please assist the Personal Data Protection Officer by advising us of any inaccuracies so that appropriate corrections can be made. 

 

  1. Retention of information collected through this Website

RESPIPLUS retains personal information as long as it is needed for the purpose for which it was collected and in order to meet legal and regulatory requirements. 

 

When we collect, use and disclose your personal information, we always do so for specific purposes. Your consent is valid for the time necessary to fulfill these purposes. We may then retain your personal information for as long as necessary to fulfill our retention obligations as described in the law and in our retention schedule. We will always respect the purposes for which we have collected your personal information. If we wish to use or disclose your personal information for other purposes, we will seek your consent, except as permitted by law. 

 

  1. How we protect your Personal Information 

RESPIPLUS protects personal information against such risks as loss or theft, unauthorized access, disclosure, copying, modification and destruction by using appropriate security measures. RESPIPLUS employees with access to personal information are required to respect the confidentiality of that information pursuant to their employment agreement with RESPIPLUS. Employees also participate in privacy training. RESPIPLUS implements methods of protecting personal information that include limiting access to the information, restricting access to offices where information is held and technological measures such as passwords. 

 

Only those employees who need to process your personal information in order to perform their duties have access to it. They have access only to the information they need to perform their duties. We have established the roles and responsibilities of our employees throughout the processing cycle of your personal information, from collection to destruction. These roles and responsibilities are described in our Privacy Policy. We review them regularly to keep them up to date. 

 

We have implemented several types of measures to protect your personal information against loss, theft and any unauthorized access, use or disclosure. These include physical measures, such as locked premises; technological measures, such as firewalls; organizational measures, such as the adoption of an information security policy. 

 

We retain your information for as long as necessary to fulfill the purposes described in this policy. Even if you no longer have a relationship with us, we must retain your personal information for a certain period of time to meet our legal obligations. While we retain it, we continue to protect your personal information and ensure its confidentiality. We have implemented a retention schedule to clearly establish the retention period for certain types of information. Once this period has elapsed, we destroy your personal information permanently and securely. 

 

  1. Your rights

Subject to certain exceptions and limitations prescribed by law, an individual will be given access to any personal information RESPIPLUS holds about the individual. RESPIPLUS will correct or amend personal information that is shown to be incomplete or inaccurate. 

 

12a. You may request to withdraw your consent to the use, disclosure and retention of your personal information. How this request is handled depends on the situation and the purpose for which it is made. As the case may be: 

  • You may withdraw your consent, but we will no longer be able to offer you a service that depends on it (for example, if you wish to delete an account that you have created on our Website); 
  • You cannot withdraw your consent because the processing of your personal information is necessary or compulsory (for example, you have initiated a “Contact Us” request). 

In all cases, we may be required to retain certain personal information in order to comply with our legal obligations. 

 

12b. You have rights in relation to your personal information. You may ask us to access it, correct or update it. You will need to send a written request by e-mail to the person responsible for access and protection of personal information. Contact information is provided at the end of this policy. We will process your request within 30 days of receiving it. You will receive our response in writing by e-mail. 

 

12c. You may file a complaint if you believe that the management of your personal information does not comply with this policy or with the law. You will need to send a written request by e-mail to the person responsible for access and protection of personal information. Contact information is provided at the end of this policy. We will deal with your complaint within 45 days of receiving all the information required to process it. You will receive a written response by e-mail. 

 

  1. Links Disclaimer

In order to provide visitors with certain information, this website provides links to local, provincial and federal government agencies, and websites of other organizations. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, including one maintained by the province, you are subject to the terms and conditions of that website, including, but not limited to, its privacy policy. 

 

  1. Questions and Complaints

For further information about this Policy or the practices of RESPIPLUS related to personal information, or to make a complaint, please contact the Personal Data Protection Officer at pr*****@*******us.com. RESPIPLUS will investigate all complaints and take appropriate action as a result of such investigation.